General Data Protection Regulation
Last updated: 16th of August 2023
Candidate Impact is committed to protecting and respecting your privacy, in compliance with worldwide data privacy requirements, including the EU General Data Protection Regulation (GDPR) and the laws of Switzerland, which regulate the storage, processing, access, and transfer of personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your data. By using our website and services, you consent to the practices described in this policy.
1. Information we may collect
We may collect and process the following types of personal information:
Contact information: this may include your name, email address, phone number, and mailing address.
Professional and Academic information: we may collect details related to your academic and employment history, job preferences, and other professional qualifications.
Payment information: when you make payments for our services through our website, we may collect payment-related details, such as credit card numbers, billing addresses, and other payment details.
Usage data: we may collect information about how you use our website, services, and communications.
2. How we use your information
We use your personal information for the following purposes:
Providing services: to offer recruitment coaching services you have selected and support tailored to your needs.
Communication: to respond to your inquiries, send updates, and provide information about our services.
Payment processing: to process payments, send invoices for our services, and manage billing and collections.
Improving services: to enhance and personalize our services, troubleshoot issues, and analyze trends.
3. Legal Basis for Processing
Our processing of your personal data is based on:
Your consent: when you provide explicit consent for specific processing activities.
Contractual necessity: when processing is necessary to fulfill a contract with you (e.g., providing coaching services).
Legal obligations: when we need to comply with legal or regulatory requirements.
4. Data Sharing and Disclosure
We may share your information with third parties under the following circumstances:
Service providers: we may engage third-party service providers to assist with various functions, such as payment processing, technical support, and website hosting.
Online payment processors: we use secure and reputable third-party payment processors to handle online payments. We do not store your credit card or payment information on our servers.
Legal requirements: we may share data to comply with applicable laws, regulations, or legal requests.
5. Your Rights
Under the GDPR and Swiss data protection laws, you have the right to:
Access and rectify your personal data.
Withdraw consent at any time (where processing is based on consent).
Erase your personal data.
Object to processing.
Data portability.
Lodge a complaint with a supervisory authority.
6. Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, please be aware that no security measures can provide absolute protection.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
8. Updates to this Privacy Policy
We may update this policy from time to time. The date of the latest revision will be indicated at the top.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact the person responsible, Angèle Atlan, aatlan@candidateimpact.com.